In Total they offered me 386.00 for tearing up my headboards, footboards, coffee table, dining chairs, sitting chairs, oversized glass mirror, fridge, washer. They really tried to offer me 170.00 for a 2,000 fridge they tore off. Only covered a few items with a payout offer of 386.00. This company destroyed all we had left, they did not include all the damage I included in my claim. They told me they played the call back and he did not say that they said they would send me the call. only for me to be told at a later date I did. She said, "You won't get much in claims and should take my offer and not file a claim." They said I owed 457 and until I pay it my claims would not even be filed. Bellhop sent a Megan to try to get me to take 386.00 for my items being damaged, which I told her goodbye! There was thousands of dollars of furniture damaged why would you call me asking me that. After pleading with the company to stop the move during the move the company said no. They used explicit language speaking to us we were traumatized. They tore up my items more bringing them in the storage as well. I have holes in my walls as they didn’t use a dolly nor pack the truck correctly. The short mover did to unscrew my fridge prior to ripping the door off and denting it. They laughed at her and began stating they had other jobs and could care less. I said, "But you boosted the price." Oh Kristin the manager even told he the movers did not wrap my items like asked she would terminate them. The one and ONLY time we will use Bellhop. Moving 101 - put the boxes and furniture in the room the client tells you to put them in. Any idea how long it takes to dry out pillows, cloth couches and chairs? Or to sand the rust off boxes of hand tools?Ħ. When you take it off the truck put it right into the garage or the house right? They left furniture, couches, chairs, and very expensive hand and electric wood working tools to sit out in the rain. Moving in the rain sucks! So move quickly. A list of things that absolutely must be moved. Maybe I wasn't clear enough in my instructions. Bellhop's movers couldn't do the much smaller amount in 2.5 trucks! So, w are renting a Uhaul this weekend so my family can finish the move we paid Bellhop to do.ģ. Then we sold a significant amount of furniture (an entire dining room set for 8 with a china cabinet and sideboard, an upright freezer, 3 dressers, 2 outdoor rubbermaid storage things, 1 couch, 1 bed.) so we had much less to move. First move we fit everything into 2 trucks. They didn't have a clue how to pack a truck (or too lazy to do it right?) We moved twice in 6 months.
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